Conditions of Use
Maxx Beauty Supply Inc. Terms & Conditions Agreement
To be considered a STOCKING DEALER, the MINIMUM OPENING PURCHASE FOR FURNITURE must be $1000.00 (USD). The MINIMUM OPENING PURCHASE FOR ACCESSORIES must be $300.00. If you have been considered a stocking dealer with ACCESSORIES ONLY, then your total purchases (not including SHIPPING and HANDLING) must exceed $1000.00. There is no minimum order for REORDERS.
All PURCHASE ORDERS, CHANGES and CANCELLATIONS must be submitted in writing (via fax or e-mail). Orders, Changes and Cancellations made via telephone, or any other verbal agreements will not be accepted. Changes and Cancellations will only be accepted prior to shipping the goods.
BACK ORDER items may be reserved by making a *MINIMUM DEPOSIT of 30% of the ITEM(S) (excluding Shipping and Handling Charges).
In the event a purchase order contains a back ordered item, the customer may choose to wait for delivery of order until the order is made COMPLETE, or may choose to have two separate deliveries –the first delivery with the items which are IN-STOCK and the second with the items on BACK ORDER.
*WAITING UNTIL AN ORDER IS MADE COMPLETED DOES NOT MEAN THAT THE ITEMS ARE RESERVED. RESERVATIONS ON ITEMS CAN ONLY BE MADE BY MAKING A MINIMUM DEPOSIT OF 30% OF THE ENTIRE PURCHASE.
Inactive pending orders exceeding 90 days after the original purchase date are subject to automatic cancellation.
All customers must supply Maxx Beauty Supply with their STATE SALES TAX NUMBER. Maxx Beauty Supply reserves the right to deny any customers who do not provide this information.
Maxx Beauty Supply reserves the right to change prices on items without notice. The WHOLESALE PRICES listed on the website (www.Maxx Beauty Supply.com) apply to clients who can provide TAX RESALE NUMBERS (usually retailers & designers).
III. PAYMENT TERMS
FULL PAYMENT of all orders must be made PRIOR to shipping out. Maxx Beauty Supply will accept payments made by CREDIT CARD (Visa, MasterCard and American Express) or CHECK.
Payment made by check must be allowed at least two weeks for check clearance.
Maxx Beauty Supply RESERVES THE RIGHT TO REFUSE DELIVERY OF SHIPMENTS THAT HAVE NOT CLEARED PAYMENT (ex. Declined Credit Card or bounced Check). A $20.00 fee will be charged for all RETURNED CHECKS. A $15 fee will be charged for payments by WIRE TRANSFER.
A. NET 30 TERMS
For NET 30 TERMS, please submit complete trade and bank references. APPROVAL for Net 30 Terms does not establish approval for future purchases. Approval for Net 30 Terms will be submitted for each separate order. Payments must be made within 30 days of Approval. In the event of DISAPPROVAL for Net 30 Terms, another form of payment must be submitted.
B. LATE PAYMENTS
Late charges of 1.5% of the TOTAL INVOICE AMOUNT per month will be charged to all past due accounts. The Customer will be held responsible for all collection costs and attorney fees. Delinquent accounts will be reported to Dun & Bradstreet, Manufacturers Credit Cooperative and other credit bureaus.
All payments will include SHIPPING and HANDLING CHARGES.
All orders are shipped FOB (Free on Board) from Norcross, GA.
Normal delivery time is between 10-14 business days however, delays may occur due to unforeseeable circumstances.
Shipping and Handling Charges are as follows : 1) Purchases over $1000.00 will be charged 12%, 16%, or 22% of the TOTAL INVOICE AMOUNT depending on area; 2) Purchases less than $1000.00 will be charged a FLAT RATE of $120.00, $160.00, or $220.00 for FURNITURE. For ACCESSORIES, if the TOTAL INVOICE AMOUNT is over $500.00, the shipping charge will be 20% if it does not meet $500.00 the shipping charge will be 28% of TOTAL INVOICE AMOUNT. Should the customer decide to provide a means of transport for the items, a 4% Handling Charge will be added. This includes those that decide to do freight collect.**Some items may require packaging in oversized cartons and may result in extra freight charges or it can be lower depending on how many items and how much it weighs. DRIVERS DO NOT ASSIST WITH UNPACKING, SET-UP OR CLEAN UP OF DELIVERIES. (It can be an option for an additional extra charge.)
SPECIAL ROUTING INSTRUCTIONS must be specified at the time of purchase. SPECIAL HANDLING REQUESTS are subject to extra charges.
Orders that need to be shipped at a date exceeding 2 weeks after the original date of purchase (excluding back ordered items) will require a DEPOSIT of 30% of the TOTAL INVOICE AMOUNT.
Residential Deliveries are CURB-SIDE DELIVERIES. If needing assistance for a white glove delivery, there will be an additional shipping charge added. Maxx Beauty Supply will be more than happy to provide customers with a list of carriers to choose from, and create the Bill of Lading and Shipping Labels on the customer’s behalf.
***Deliveries to addresses in the state of CALIFORNIA/CANADA are as follows:
1) Purchases over $1000.00 will be charged 22% of the TOTAL INVOICE AMOUNT;
2) Purchases less than $1000.00 will be charged a FLAT RATE of $220.00 for FURNITURE or 28% of TOTAL INVOICE AMOUNT for ACCESSORIES. **Some items may require packaging in oversized cartons and may result in extra freight charges.
3) CUSTOMER IS RESPONSIBLE FOR ALL CUSTOM FEES/HOLDS/BOND ETC, FOR OUT OF COUNTRY DELIVERIES
The standard Lead time is 10-14 business days. However, Maxx Beauty Supply provides an expedite service which delivery will usually be made in 4-7 days, excluding California which may take 7-10 days. The fee for the expedited shipping is an extra $200.00. Once payment is made Maxx Beauty Supply will call our freight service for immediate pick-up and will be shipped out the same day.
V. RETURNS and CLAIMS
Most Maxx Beauty Supply products are handcrafted. Slight variation in color, texture and finish may occur. These variations are not considered to be flaws. Customers should examine purchased items upon arrival for any discrepancies. *YOU MUST FILL OUT Maxx Beauty Supply’S CLAIM FORM FOR ALL CLAIMS AND RETURNS TO BE CONSIDERED* Any shipping damage or loss must be claimed by consignee with the freight carrier. All other claims must be submitted to Customer Service at Maxx Beauty Supply within 72 hours (3 consecutive days) of receipt.
No returns will be accepted without Maxx Beauty Supply return authorization (RA) number. All cartons must be identified with this number. Returns must be received in their original condition at our Norcross, GA location. Maxx Beauty Supply will not accept goods that have been used, soiled, scratched or that have been in a showroom floor.
All returns may be subject to a 15% Handling or Restocking fee.
Unauthorized returns will be charged a 15% Restocking fee and ALL FREIGHT CHARGES.
By show of my signature below, I understand and agree to all of the above stated TERMS & CONDITIONS.